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information planning

  • Developing and updating computing guidelines, policies and information services in the University.
  • Conducting feasibility studies to meet the academic and administrative computing requirement.
  • Developing and carry out plans to integrate the Centre with the academic and administrative needs.

academic computing support

  • Assisting academic community in the use of IT based resources in the University.
  • Providing software training, support and consultation.
  • Maintaining computer laboratories.
  • Co-operating with academic community in developing research systems.

administrative information system support

  • Developing, implementing and maintaining information systems needed for the administration.
  • Providing administrative end-user support and consultation.
  • Promoting office automation.
  • Aligning information services with the overall structure of the University and integrate its different areas.

software development

  • Providing effective, reliable and secured application software services to the computing facilities in the University.
  • Developing, implementing and maintaining applications software to meet users’ specific needs.
  • Ensuring the integrity, availability and quality of computerised information systems which are crucial to the functioning of the University.

networking

  • Managing Campus-wide network (UNet) and plan for its future expansion and upgrades.
  • Providing internal and global on-line, e-mail, internet and intranet facilities
  • Liaison with local and overseas network service providers for the upkeep of the network and global information access.

operations & maintenance

  • Make sure the efficient, safe and secure operation of the University’s IT facilities.
  • Co-ordination the maintenance of approved information and IT related teaching resources throughout University.
    Develop contingency, security and recovery plans.
  • Suggesting technical standards for the implementation of University IT policies and to oversee adherence to these standards.
  • Assisting in the purchase of approved acquisition of hardware and software throughout the University.
  • Maintaining and upkeep the homepage and the intranet services of the University.

continuing education & training

  • Providing training for users whenever necessary.
  • Providing users with support and guidance for IT facilities, including courses on various aspects of IT so as to achieve a fully IT literate University community.
  • Conducting IT related courses for the general public and government departments through continuing education program of the University.

community work & consultancy

  • Promoting the usage of IT in the local community through seminars, product exhibitions and conducted visits to the Centre for public, schools and government departments.
  • Providing consultancy services for the local business community and government departments.

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